Decision details

An Ethical Approach to Debt and Enforcement

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


1. Cabinet noted progress on the approach to piloting ‘ethical’ collection measures with the aim of reducing the use of enforcement agents, while committing to in year council tax collection rates being maintained at current levels

2. Cabinet approved the request in the Period 4 budget monitoring report for £0.6m to be earmarked for the investment to support the team capacity building and enabling early support over the next 2 years

3. Cabinet noted a proposed gateway review to assess the costs benefit and wider social and economic impact at the end of each year and prior to year 3 funding.

Report author: Denise Murray

Publication date: 03/09/2019

Date of decision: 03/09/2019

Decided at meeting: 03/09/2019 - Cabinet

Effective from: 11/09/2019

Accompanying Documents: