Issue - meetings

The Committee RESOLVED to:

1. Note performance against the Business Plan relevant to this Committee, including the issues raised and measures to address performance issues to be implemented by relevant services.

2. Also note that there is a process underway to refresh the Corporate Strategy and related KPIs. Each Chair of all Committees is being briefed about this, to enable all Policy Committees to help shape the KPIs they receive each quarter.

The Committee considered the report (agenda item 11) which provided information on performance against the BCC Business Plan as relevant to the remit of the Committee, for Q2 2024/25. The Chair noted there were no decisions to be made with this report, which was for information.

The Director for Property, Assets and Infrastructure presented the report.

The key points raised as part of the discussion of this item included:

1.      It was noted that the Committee Model Working Group had been examining the frequency and timeliness of regular performance reports to Committees. Work was being conducted to bring sequencing more in line with reporting times to avoid excessively retrospective reports. This would mean that a Quarter 1 2025-26 report would not be brought to Committee. It was noted that Q3 data was available at the time of the meeting but not referenced in the report.

2.      The Business Plan and associated performance metrics were in the process of being reviewed. The Key Performance Indicators around fly tipping were raised. Fly tipping prevention was discussed, with suggestions welcomed. Members noted and welcomed the number of residents engaged in Community Clear Ups, and considered whether this encouraged reporting around fly tipping.

3.      A section around Waste Collection had previously been included in performance reporting. It was agreed that waste collection performance data would be included in future reports. A verbal update on this was provided, noting the factors that led to some issues encountered over the year end / new year period, where the decision was taken to suspend the service for one day to allow a reset – improvements had been seen since this point. Crews were thanked for their work. A separate issue was raised around possible delays in replacing recycling bins; this may have been due to the delivery service being paused over the holiday period. Specific instances of vulnerable residents being left without a bin were raised and it was agreed this would be looked into. The consultation’s aim to look at how to design the service to suit residents’ need was referenced.

The Committee RESOLVED to:

1. Note performance against the Business Plan relevant to this Committee, including the issues raised and measures to address performance issues to be implemented by relevant services.

2. Also note that there is a process underway to refresh the Corporate Strategy and related KPIs. Each Chair of all Committees is being briefed about this, to enable all Policy Committees to help shape the KPIs they receive each quarter.