Resources Quarterly Performance Progress Report
The Performance Improvement Officer
introduced the report to Members.
- Members commented and officers
agreed that there were rather a lot of indicators but said they are
currently looking to reduce that number.
- It was reported that 62% of
indicators are below target and that 37% are above
target. This it was stated was a
similar position to the previous year.
- Agency spend as a % of total salary
bill; it was confirmed that 20% of the Resources 8.4 % figure was
for additional Legal Service officers and it was expected that this
figure would reduce now. It was confirmed that this was for skilled
agency workers in Legal Services for specific tasks that have now
been completed (and not temporary unskilled work).
- It was asked if that
figure included ‘interims’.
It was confirmed it did yes. It was
stated however that the 5% corporate target had originally been
- Members asked which
indicators were likely to keep Officers awake at night; the reply
was the % of council tax collected.
- The Performance
Improvement Officer said that she could bring what she considers to
be the most significant indicators to the next meeting.
- There was a short
discussion about whether some of the information presented was
‘disaggregated data’ i.e. cross-cutting or directorate
based information. It was said that it
would be made clear in future what the source of the information
was and how it was calculated ACTION: Officers agreed
to make it clear whether the information presented to members is
directorate based or cross-cutting in future.
- A short discussion
ensued about the Legal and Democratic Services section of the
report. Members enquired specifically
about Legal Service’s spend on external
barristers. Officers stated that the
actual spending is being closely monitored, has been reduced and
that external legal advice was only being sought when
Chair requested a representative of Legal Services attend the next
- It was asked if the
council still operates an internal / external charging
system. Yes was the response; there is
a case management system that charges across the
- Members asked why the
‘Collection of Debt’ figures were not
higher. Officers said that overall the
figure was improving but some particular times of the year were
better than others for this for various reasons.
- “Reduce the
average number of working days lost to sickness (BCC)”;
current Quarter 1 figure stands at 9.25 days. Members asked if it was known how much of this was
long-term illness and whether this figure is a good way to measure
overall staff morale. Officers said
they weren’t convinced that this was a good way to measure
staff morale but that they were doing work on getting on top of
this situation. It was reported that
the HR Committee are also currently looking into this. It was said that there is currently a lot of
performance information on this subject and the performance team
had been asked to produce an internal one-page report on
- Members were divided in
their views about being presented with a smaller set of indicators
in future. Some advocated that it was
important all the information was in the public domain. The Executive Director of Resources suggested that
Members receive both i.e. provide all of the information but also
include a prioritised set of indicators that sit in front of this.
ACTION: Officers to provide both the full set of
indicators and the shortened prioritised set at the next
- Given the level of
interest the Commission has in workforce matters it was suggested
that they ask the HR Committee to provide a report / update on
‘workforce’ at the end of the year. ACTION:
Councillors Clarke and Stevens said they would approach the HR
Committee about this