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Decision details

Forgerock OpenIM AM Licences and Subscription

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Purpose:

Forgerock is the technology used by the council to verify citizen identity and allow access to services through the online Bristol account. This supports the council’s strategy to digitise services allowing citizens to self serve and the council to reduce costs.

Decision:

Place a 12 month contract with options to extend for a Forgerock identity access management
system.

Alternative options considered:

To withdraw the online Bristol Account but this would mean significant service disruption to a large number of account users (77,000+ in 2018)

Publication date: 10/10/2019

Date of decision: 26/04/2019