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Procurement of Benefits offsite processing

 

 

A decision was made to procure an offsite processing solution to enable the service to process the large increase of new claims for Council Tax Reduction and changes to these and Housing Benefit claims. A direct award was made to Civica following soft market testing and a successful tender bid, as this was the quickest solution and represented best value for money and will be funded by existing budgets and/or additional burden funding by DWP/MHCLG.

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 15/06/2020

Decision due: 15 May 2020 by Executive Director: Resources

Lead member: Deputy Mayor with responsibility for City Economy, Finance & Performance

Contact: Sarah Wilson, Executive Support Manager Email: s.wilson@bristol.gov.uk.

Decisions