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Telephony Project: Provision of Cisco Webex Contact Centre and Microsoft Teams Phone Direct Routing and supporting SIP Trunking
The monetary value is above £100,000 and
Cabinet (April 2022) has provided Delegated Authority.
April 2022 Cabinet:
Authorised the Chief Executive in consultation with the Cabinet
Member for Finance, Governance and Performance and Director for
Policy, Strategy and Digital to take all steps necessary,
(including procuring and awarding any relevant contracts which may
be over £500k), for delivering the telephony project/solution
at a total estimated cost of £4.5m.
July 2022 Cabinet:
Noted an increase to the expected one-off costs of the Digital
Transformation Projects (DTP1) agreed by Cabinet in September 2021,
which are included in the overall budget to be approved in this
report, and the risk of increase to the ongoing costs outlined for
Telephony project agreed by Cabinet in April 2022, which will be
managed by the Programme within its total proposed financial
envelope.
Decision type: Non-key
Decision status: Recommendations Approved
Notice of proposed decision first published: 11/08/2022
Contact: Tim Borrett, Director: Policy, Strategy and Digital Email: tim.borrett@bristol.gov.uk.
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